Software glitches with Nano Edge product
Complaint Details
I'm writing to complain about the exchange program I received from Nano Edge. After paying $97.4 for equipment, I found that it stopped working after two weeks. I've tried resolving this with your customer service team multiple times, including speaking with Queen U., but have not received a satisfactory resolution.
Comments (2)
Edwin Weber
Apr 27, 2025 06:04Just wanted to follow up on my complaint regarding Nano Edge. I haven't heard anything back yet, and the subscription box I purchased is still not working correctly. Any assistance would be greatly appreciated.
Gabriela Pietsch
May 26, 2025 06:05ComplaintNest Administrator Alert: We have noticed that Nano Edge has not yet responded to your complaint about their upgrade plan. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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