Overcharged by LanguageMasters School for service
Complaint Details
I have been a loyal customer of LanguageMasters School for several years. However, my recent experience has been extremely disappointing. I ordered unit (order #ORD-2179-SRT-8085) on October 20, 2021, and have encountered had repeated billing errors. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Ayla Welch
May 10, 2025 05:16I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, LanguageMasters School has been much more responsive, though we still haven't reached a satisfactory resolution regarding their premium account.
Bernard Arnaud
May 17, 2025 05:11ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding LanguageMasters School's jacket and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at LanguageMasters School and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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