False promises made by GameZone Entertainment representative
Complaint Details
I have been a loyal customer of GameZone Entertainment for several years. However, my recent experience has been extremely disappointing. I ordered unit (order #ORD-6324-HDS-6608) on December 24, 2006, and have encountered was promised features that don't exist. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Dessie Greenfelder
May 05, 2025 05:42I appreciate GameZone Entertainment reaching out, but the solution provided doesn't address my original concern. The replacement t-shirt has the same defect as the original one I complained about.
Jaime Perales
May 17, 2025 05:56Dear valued customer, Thank you for bringing this matter to our attention. We at GameZone Entertainment take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our handbag and have initiated an internal investigation (Reference: REF-9E9E1B7E). One of our specialists from our Product Support will be contacting you within the next 6 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Taylor Walker Resolution Specialist GameZone Entertainment Customer Relations
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