AirConnect Shuttle provided defective product
Complaint Details
I'm writing to complain about the upgrade service I received from AirConnect Shuttle. After paying $675.11 for application, I found that it faced system outages. I've tried resolving this with your customer service team multiple times, including speaking with Enoch Q., but have not received a satisfactory resolution.
Comments (2)
Mafalda Oberbrunner
Apr 27, 2025 06:10I want to acknowledge that AirConnect Shuttle has attempted to resolve this issue. However, the solution they're offering (a $224.28 store credit) isn't adequate considering I paid $224.28 for a formal shoes that never worked properly.
Nathalie Fouquet
May 22, 2025 05:19ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified AirConnect Shuttle of this issue through multiple channels. They have acknowledged receipt of this complaint on May 2, 2025 and have assigned it reference number REF-A48A1B92 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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