Billing dispute with VacationDreams Resorts
Complaint Details
I have been a loyal customer of VacationDreams Resorts for several years. However, my recent experience has been extremely disappointing. I ordered system (order #ORD-3710-RIV-5132) on October 23, 1989, and have encountered is missing essential components. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Adah Watsica
May 19, 2025 05:35It's now been 5 days since my initial complaint, and VacationDreams Resorts still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their training session.
Daniel Menard
May 15, 2025 05:23Dear valued customer, Thank you for bringing this matter to our attention. We at VacationDreams Resorts take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our sweater and have initiated an internal investigation (Reference: REF-7792B558). One of our specialists from our Quality Assurance will be contacting you within the next 12 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Avery Anderson Client Support Executive VacationDreams Resorts Customer Relations
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