FastTrack Car Rental refused to address issue
Online Shopping
Verified
Submitted
Jul 11, 2024
Complaint Details
I purchased a equipment from FastTrack Car Rental on July 27, 2003. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Xavier P. who promised to escalate my case, but I've heard nothing since.
554 views
|
1 comments
|
Jul 11, 2024 08:20
Comments (1)
Wilfrid Lind
May 22, 2025 05:49After speaking with William Lewis from the Quality Assurance at FastTrack Car Rental, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Complaint Status
Submitted
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 11, 2024
Wilfrid Lind
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System