MedTech Innovations failed to honor their commitment
Complaint Details
I have been a loyal customer of MedTech Innovations for several years. However, my recent experience has been extremely disappointing. I ordered appliance (order #ORD-7179-OKU-5962) on February 18, 2008, and have encountered received incorrect information. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Corene Roob
May 04, 2025 05:56I'm updating my complaint because MedTech Innovations finally contacted me today. They've offered to replace the jacket, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Henrik Fritsch
May 21, 2025 05:58ComplaintNest Administrator Alert: We have noticed that MedTech Innovations has not yet responded to your complaint about their customization service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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