Refund refused by LifeSciences Research
Complaint Details
I want to report a serious concern with LifeSciences Research's service that I purchased on January 3, 2022 from your Marleyport, New Mexico store. The product has encountered rude staff despite being advertised as high quality. I've contacted customer service three times and spoken to Dario V., but my issue remains unresolved.
Comments (2)
Corene Roob
May 13, 2025 05:54I've received an email from Joseph Thompson at LifeSciences Research offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The t-shirt was clearly defective from the start.
Daniel Menard
May 21, 2025 05:53ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified LifeSciences Research of this issue through multiple channels. They have acknowledged receipt of this complaint on April 29, 2025 and have assigned it reference number REF-4053E489 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
Complaint Status
ResolvedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"