Warranty claim denied by TechBazaar
Complaint Details
I have been a loyal customer of TechBazaar for several years. However, my recent experience has been extremely disappointing. I ordered equipment (order #ORD-1007-CTP-2555) on January 9, 2020, and have encountered is missing essential components. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Sage Murray
May 13, 2025 05:11After speaking with Robert Taylor from the Service Excellence at TechBazaar, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Jennie Brown
May 11, 2025 05:14Dear valued customer, Thank you for bringing this matter to our attention. We at TechBazaar take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our sweater and have initiated an internal investigation (Reference: REF-A4A1108B). One of our specialists from our Customer Service will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, William White Senior Customer Representative TechBazaar Customer Relations
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