Overcharged by InnovateTech Systems for service
Online Shopping
Verified
Contacted Company
Jul 20, 2024
Complaint Details
I purchased a tool from InnovateTech Systems on July 28, 2024. Shortly after using it, I experienced experienced frequent disconnections. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Martin C. who promised to escalate my case, but I've heard nothing since.
242 views
|
1 comments
|
Jul 20, 2024 16:26
Comments (1)
Lynn Krajcik
May 20, 2025 05:47Thank you for your response, but I'm still not satisfied with the resolution offered. The $189.52 refund only covers part of what I paid for the extended warranty, and I've had to spend additional money to fix the issues caused.
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 20, 2024
Lynn Krajcik
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
System