Secure Ventures Petaling Jaya Ltd. external hard drive failed within warranty period
Complaint Details
After subscribing to Secure Ventures Petaling Jaya Ltd.'s IT services on May 4, 2025, I've experienced constant received incorrect information. The service was advertised as 'seamless and reliable,' but it has been anything but that. I've logged numerous support tickets (reference #ORD-1298-LOU-4684) and spent hours on calls with Guadalupe B. and other technicians, but the problems persist. I hope Secure Ventures Petaling Jaya Ltd. will address this issue by compensate me for the inconvenience.
Comments (1)
Moriah Olson
May 09, 2025 05:32It's now been 10 days since my initial complaint, and Secure Ventures Petaling Jaya Ltd. still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their delivery service.
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