Advocate Team of Advocate Corp. provided defective accessory

I'm adding this comment to provide additional information. The restaurant order from Advocate Team of Advocate Corp. not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Dear valued customer, Thank you for bringing this matter to our attention. We at Advocate Team of Advocate Corp. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our prepared meal and have initiated an internal investigation (Reference: REF-B70D15BF). One of our specialists from our Client Relations will be contacting you within the next 9 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Susan Thompson Director of Customer Success Advocate Team of Advocate Corp. Customer Relations

ComplaintNest Administrator Note: We have reviewed this complaint against Advocate Team of Advocate Corp. and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the subscription box. ComplaintNest Support Team