Security vulnerability in LogicChip laptop
Complaint Details
I purchased a gaming console from LogicChip on May 6, 2025 for $321.35. After only was overcharged for basic service, the device stopped functioning properly. I contacted technical support and spoke with Eric R. who ran diagnostic tests but couldn't resolve the issue. Despite the product being under warranty, LogicChip is refusing to replace or repair it. I hope LogicChip will address this issue by deliver the missing items.
Comments (2)

Lynn Hagenes
Apr 28, 2025 05:36I'm adding this comment to provide additional information. The specialty food item from LogicChip not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Claudine Navarro
May 24, 2025 06:04Dear valued customer, Thank you for your complaint regarding the meal kit you purchased on April 3, 2025. At LogicChip, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $218.63 2. A replacement meal kit with an extended warranty 3. A store credit of $218.63 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-89FEE051. We value your business and hope to restore your confidence in our company. Best regards, John Martinez Client Satisfaction Manager LogicChip
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