Security vulnerability in Smart Code laptop
Complaint Details
After subscribing to Smart Code's cybersecurity on May 10, 2025, I've experienced constant couldn't access my account. The service was advertised as 'seamless and reliable,' but it has been anything but that. I've logged numerous support tickets (reference #ORD-8953-XTQ-2990) and spent hours on calls with Maximillian F. and other technicians, but the problems persist. I am requesting that Smart Code provide the promised service as soon as possible.
Comments (2)
Shemar Jakubowski
May 25, 2025 05:40An update to my situation: I've now spoken with three different representatives from Smart Code, and each has given me conflicting information about how to resolve the issue with my meal delivery. This is extremely frustrating.
Jedidiah Becker
May 15, 2025 05:18Dear valued customer, Thank you for your complaint regarding the specialty food item you purchased on April 12, 2025. At Smart Code, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $280.42 2. A replacement specialty food item with an extended warranty 3. A store credit of $280.42 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-5B708C06. We value your business and hope to restore your confidence in our company. Best regards, Richard Walker Service Excellence Manager Smart Code
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