Security vulnerability in Smart Code digital camera
Complaint Details
After subscribing to Smart Code's web hosting on April 22, 2025, I've experienced constant experienced frequent disconnections. The service was advertised as 'seamless and reliable,' but it has been anything but that. I've logged numerous support tickets (reference #ORD-1780-DVN-9543) and spent hours on calls with Korbin S. and other technicians, but the problems persist. I would like Smart Code to resolve the technical issues.
Comments (2)
Selina Goldner
May 10, 2025 05:47I wanted to update this complaint to mention that a representative from Smart Code called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Brenna Hilpert
May 25, 2025 06:07Dear valued customer, Thank you for bringing this matter to our attention. We at Smart Code take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our catering service and have initiated an internal investigation (Reference: REF-C974B58D). One of our specialists from our Client Relations will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Joseph White Client Support Executive Smart Code Customer Relations
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