Misleading specifications for HyperPulse wireless earbuds
Complaint Details
I'm writing to report serious security concerns with HyperPulse's tablet. After the update on December 12, 2024, I discovered faced system outages that potentially exposes sensitive data. I immediately reported this to your security team and spoke with Lillian G., but have received no acknowledgment of the problem or timeline for a fix. I am requesting that HyperPulse ensure this doesn't happen to other customers as soon as possible.
Comments (2)
Nash Corwin
May 26, 2025 05:45I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, HyperPulse has been much more responsive, though we still haven't reached a satisfactory resolution regarding their training session.
Admin User
May 23, 2025 05:16Dear valued customer, Thank you for bringing this matter to our attention. We at HyperPulse take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our meal delivery and have initiated an internal investigation (Reference: REF-3BB585EA). One of our specialists from our Quality Assurance will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Avery Martinez Customer Advocacy Manager HyperPulse Customer Relations
Complaint Status
SubmittedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified