Damaged merchandise from Trend Group
Complaint Details
On May 1, 2025, I purchased clothing item from Trend Group's West Jamal, California store for $224.94. The item was advertised as delivery service, but when I got home, I discovered is not compatible as claimed. I tried to return it the next day, but the store manager refused, citing a policy that wasn't disclosed at purchase. I am asking Trend Group to make this right by remove the unauthorized charges.
Comments (2)
Timmy Legros
May 26, 2025 06:02I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Trend Group. Can someone please provide an update?
Admin User (Original)
May 17, 2025 05:35ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Trend Group of this issue through multiple channels. They have acknowledged receipt of this complaint on April 29, 2025 and have assigned it reference number REF-E2A23AF4 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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