Hidden fees discovered from Consulting, Consulting & Group Enterprises
Complaint Details
I want to report a serious concern with Consulting, Consulting & Group Enterprises's subscription that I purchased on April 11, 2025 from your New Meaghantown, South Carolina store. The product has received a damaged replacement item despite being advertised as high quality. I've contacted customer service three times and spoken to Virgie S., but my issue remains unresolved. I am asking Consulting, Consulting & Group Enterprises to make this right by resolve the technical issues.
Comments (2)

Evert Hahn
May 11, 2025 05:48I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Consulting, Consulting & Group Enterprises. Can someone please provide an update?

Brenna Hilpert
May 21, 2025 06:10Dear customer, On behalf of Consulting, Consulting & Group Enterprises, I would like to personally apologize for the inconvenience you've experienced with our extended warranty. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate complementary accessory package to address this situation. Additionally, we have documented this case (Reference: REF-752EAF97) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Avery Walker Director of Customer Success Consulting, Consulting & Group Enterprises
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Status updateStatus changed to "Resolved"
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