Gift card issues with Bazaar & Center
Complaint Details
I placed an order with Bazaar & Center on May 11, 2025 for several items including toy (order #ORD-2740-ATY-1019). The order was charged to my account ($179.95), but had my warranty claim denied unfairly. I've contacted customer service multiple times and spoken with Dannie B., but they've been unable to locate my order or issue a refund. I am requesting that Bazaar & Center adjust my account balance as soon as possible.
Comments (2)
Bret Ernser
May 22, 2025 05:12I've received an email from Jennifer Smith at Bazaar & Center offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The sweater was clearly defective from the start.
Jaime Perales
May 24, 2025 05:25Dear valued customer, Thank you for your complaint regarding the athletic shoes you purchased on May 22, 2025. At Bazaar & Center, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $330.76 2. A replacement athletic shoes with an extended warranty 3. A store credit of $330.76 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-E068EA62. We value your business and hope to restore your confidence in our company. Best regards, Hayden Rodriguez Customer Advocacy Manager Bazaar & Center
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