Subscription billing issues with Hyper Cloud LLC web hosting

I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Hyper Cloud LLC. Can someone please provide an update?

Dear valued customer, Thank you for bringing this matter to our attention. We at Hyper Cloud LLC take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our organic produce box and have initiated an internal investigation (Reference: REF-08FA4358). One of our specialists from our Quality Assurance will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, James Allen Senior Customer Representative Hyper Cloud LLC Customer Relations

ComplaintNest Administrator Note: We have reviewed this complaint against Hyper Cloud LLC and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the restaurant order. ComplaintNest Support Team