BrightInstitute Ltd. failed to honor their commitment
Complaint Details
On April 21, 2025, I signed up for BrightInstitute Ltd.'s premium support at their Port Lucymouth, Nevada location. I was told that the service would include device, but after paying $119.1, I discovered this wasn't the case. When I called to resolve this, Alice G. was unhelpful and refused to address my concerns. I hope BrightInstitute Ltd. will address this issue by adjust my account balance.
Comments (1)
Barton Stroman
May 09, 2025 05:42It's now been 8 days since my initial complaint, and BrightInstitute Ltd. still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their training session.
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