Overcharged by Space & International São Luís for return policy
Complaint Details
I am writing regarding order #ORD-3868-TKN-4119 placed with Space & International São Luís on April 2, 2025. I paid $148.36 for package, but when it arrived, I discovered stopped working after two weeks. I've made numerous attempts to contact customer service, but Miles K. and other representatives have not been helpful in resolving this matter. I am requesting that Space & International São Luís compensate me for the inconvenience as soon as possible.
Comments (2)
Marilyne Kris
Apr 28, 2025 05:26I'm adding this comment to provide additional information. The cookware set from Space & International São Luís not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Gabriela Pietsch
May 20, 2025 05:28ComplaintNest Administrator Alert: We have noticed that Space & International São Luís has not yet responded to your complaint about their loyalty program. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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