Rude treatment by Balance Health Clinic staff

Hospitals Verified Verified Oct 02, 2024
Balance Health Clinic | Oman | Alfonzo Wilkinson

Complaint Details

I received treatment at Balance Health Clinic's Lake Jamie, Maine facility on April 19, 2025. I was billed $451.29 for services that my insurance should have covered. When I contacted the billing department, Carmella K. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I would like Balance Health Clinic to compensate me for the inconvenience.

813 views | 2 comments | Oct 02, 2024 21:52

Comments (2)

Alfonzo Wilkinson

Alfonzo Wilkinson

May 02, 2025 06:09

I've received an email from Casey Davis at Balance Health Clinic offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The smartwatch was clearly defective from the start.

Zachery Kerluke

Zachery Kerluke

May 19, 2025 05:46

ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Balance Health Clinic of this issue through multiple channels. They have acknowledged receipt of this complaint on April 3, 2025 and have assigned it reference number REF-4C651535 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team

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Oct 02, 2024 Alfonzo Wilkinson

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May 26, 2025 System

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Status changed to "Verified"

May 26, 2025 System