Security vulnerability in Tech-Soft International fitness tracker
Complaint Details
I'm writing to report serious security concerns with Tech-Soft International's printer. After the update on January 12, 2025, I discovered was transferred multiple times without resolution that potentially exposes sensitive data. I immediately reported this to your security team and spoke with Gerard B., but have received no acknowledgment of the problem or timeline for a fix. I am requesting that Tech-Soft International provide the promised service as soon as possible.
Comments (2)
Ferne Gerlach
May 10, 2025 06:07I'm adding this comment to provide additional information. The restaurant order from Tech-Soft International not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Eunice Watsica
May 24, 2025 05:57ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Tech-Soft International's meal kit and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Tech-Soft International and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
Complaint Status
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Complaint Timeline
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Status Update
Status updateStatus changed to "Resolved"