Warranty claim denied by Domain Partners
Complaint Details
I am writing regarding order #ORD-7751-IRQ-5299 placed with Domain Partners on November 26, 2024. I paid $806.52 for warranty package, but when it arrived, I discovered received incorrect information. I've made numerous attempts to contact customer service, but Jamarcus F. and other representatives have not been helpful in resolving this matter. I would like Domain Partners to correct my personal information.
Comments (1)
Floy Cummings
Apr 29, 2025 05:32I'm updating my complaint because Domain Partners finally contacted me today. They've offered to replace the smart thermostat, but I've requested a refund instead since I've already purchased a replacement elsewhere.
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