False promises made by Attorney Practice, Practice representative

I'm adding this comment to provide additional information. The organic produce box from Attorney Practice, Practice not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Dear valued customer, Thank you for bringing this matter to our attention. We at Attorney Practice, Practice take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our grocery order and have initiated an internal investigation (Reference: REF-919FBB66). One of our specialists from our Quality Assurance will be contacting you within the next 4 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Quinn White Account Manager Attorney Practice, Practice Customer Relations

ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Attorney Practice, Practice of this issue through multiple channels. They have acknowledged receipt of this complaint on May 5, 2025 and have assigned it reference number REF-919FBB66 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team