Account problems with Academic Lab of Academy Enterprises

Thank you for your response, but I'm still not satisfied with the resolution offered. The $471.69 refund only covers part of what I paid for the subscription plan, and I've had to spend additional money to fix the issues caused.

Dear valued customer, Thank you for bringing this matter to our attention. We at Academic Lab of Academy Enterprises take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our sweater and have initiated an internal investigation (Reference: REF-20D749BC). One of our specialists from our Product Support will be contacting you within the next 9 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Avery Miller Client Support Executive Academic Lab of Academy Enterprises Customer Relations