Legal & Services provided defective system
Complaint Details
I'm writing to complain about the delivery service I received from Legal & Services. After paying $451.05 for warranty package, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Abagail R., but have not received a satisfactory resolution. I am requesting that Legal & Services stop their deceptive business practices as soon as possible.
Comments (2)
Anissa Dare
May 26, 2025 05:51After speaking with Mary Allen from the Service Excellence at Legal & Services, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Gabriela Pietsch
May 16, 2025 05:55Dear valued customer, Thank you for bringing this matter to our attention. We at Legal & Services take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our prepared meal and have initiated an internal investigation (Reference: REF-859B7555). One of our specialists from our Customer Experience will be contacting you within the next 12 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Patricia Martinez Client Experience Manager Legal & Services Customer Relations
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