System crash after FusionApp LLC external hard drive update
Complaint Details
After subscribing to FusionApp LLC's software subscription on April 1, 2025, I've experienced constant was billed multiple times. The service was advertised as 'seamless and reliable,' but it has been anything but that. I've logged numerous support tickets (reference #ORD-3263-IOY-3284) and spent hours on calls with Shanny S. and other technicians, but the problems persist. I am asking FusionApp LLC to make this right by honor the warranty.
Comments (2)
Sydnee Wiza
May 17, 2025 05:14Thank you for your response, but I'm still not satisfied with the resolution offered. The $158.39 refund only covers part of what I paid for the maintenance contract, and I've had to spend additional money to fix the issues caused.
Silvio Galli
May 24, 2025 06:06ComplaintNest Administrator Alert: We have noticed that FusionApp LLC has not yet responded to your complaint about their technical support package. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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