Damaged merchandise from Spot & Place Inc.
Complaint Details
On December 5, 2024, I purchased clothing item from Spot & Place Inc.'s New Jabaristad, Iowa store for $240.79. The item was advertised as online ordering, but when I got home, I discovered failed to receive confirmation. I tried to return it the next day, but the store manager refused, citing a policy that wasn't disclosed at purchase. I am asking Spot & Place Inc. to make this right by fix the security vulnerability.
Comments (1)
Kennith Bode
May 24, 2025 05:16After speaking with Taylor Jackson from the Consumer Affairs at Spot & Place Inc., I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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