Hidden fees discovered from Excel Success Education Edmonton
Complaint Details
I'm writing to complain about the return policy I received from Excel Success Education Edmonton. After paying $587.22 for warranty package, I found that it was overcharged for basic service. I've tried resolving this with your customer service team multiple times, including speaking with Mae D., but have not received a satisfactory resolution. I am requesting that Excel Success Education Edmonton issue a formal apology as soon as possible.
Comments (1)

Jacquelyn Feeney
May 13, 2025 06:08The situation with Excel Success Education Edmonton has gotten worse. Now they're claiming I never purchased the maintenance contract, despite me providing the receipt and reference number REF-E44CF976 multiple times.
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