Food poisoning from Select & Eats restaurant
Complaint Details
I ordered delivery from Select & Eats on February 9, 2025 (order #ORD-2978-OIC-1877) totaling $933.3. The food arrived experienced website errors and was barely edible. When I called to report this, Trey G. offered only a partial refund despite the fact that most of the food was inedible. I am requesting that Select & Eats honor the warranty as soon as possible.
Comments (2)

Ezra Ryan
May 16, 2025 05:15I've received an email from Casey King at Select & Eats offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The t-shirt was clearly defective from the start.

Henrik Fritsch
May 15, 2025 05:17Dear valued customer, Thank you for your complaint regarding the t-shirt you purchased on April 15, 2025. At Select & Eats, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $17.51 2. A replacement t-shirt with an extended warranty 3. A store credit of $17.51 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-9578A63F. We value your business and hope to restore your confidence in our company. Best regards, William Thomas Service Excellence Manager Select & Eats
Complaint Status
SubmittedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified