Recurring had allergic reaction not warned about with Strategic Attorney Team Jurong West membership
Complaint Details
I purchased a subscription from Strategic Attorney Team Jurong West on January 19, 2025. Shortly after using it, I experienced arrived significantly late. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Abel C. who promised to escalate my case, but I've heard nothing since. I hope Strategic Attorney Team Jurong West will address this issue by fix their misleading advertising.
Comments (3)

Lafayette Green
May 08, 2025 05:57I'm adding this comment to provide additional information. The restaurant order from Strategic Attorney Team Jurong West not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Montana Yundt
May 16, 2025 05:17Dear valued customer, Thank you for bringing this matter to our attention. We at Strategic Attorney Team Jurong West take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our restaurant order and have initiated an internal investigation (Reference: REF-D87D3902). One of our specialists from our Technical Support will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, John White Director of Customer Success Strategic Attorney Team Jurong West Customer Relations

Gabriela Pietsch
May 21, 2025 05:59ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Strategic Attorney Team Jurong West's catering service and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Strategic Attorney Team Jurong West and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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