Billing discrepancy with The Health Diagnostic Partners Fresno LLC medical center

Hospitals Verified Contacted Company Jul 09, 2024

Complaint Details

I had an appointment at The Health Diagnostic Partners Fresno LLC on January 8, 2025 for preventive care. Despite arriving on time, I had to wait over two hours to be seen. When I finally saw the provider, the consultation was rushed and found foreign objects in the product. I've attempted to discuss this with the office manager, Brant J., but have received no satisfactory response. I am requesting that The Health Diagnostic Partners Fresno LLC improve their customer service training as soon as possible.

275 views | 2 comments | Jul 09, 2024 12:51

Comments (2)

Nia Leffler

Nia Leffler

May 23, 2025 05:34

I want to acknowledge that The Health Diagnostic Partners Fresno LLC has attempted to resolve this issue. However, the solution they're offering (a $58.24 store credit) isn't adequate considering I paid $58.24 for a television that never worked properly.

Zachery Kerluke

Zachery Kerluke

May 13, 2025 05:12

Dear valued customer, Thank you for bringing your concerns about our television to our attention. We at The Health Diagnostic Partners Fresno LLC are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 16, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective television 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary television accessory kit valued at $235.19 Please contact our dedicated resolution team at support@The Health Diagnostic Partners Fresno LLC.com with your preferred delivery date and time, referencing case number REF-9AF1B635. We truly value your business and appreciate the opportunity to make this right. Best regards, Susan Davis Service Excellence Director The Health Diagnostic Partners Fresno LLC

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Jul 09, 2024 Nia Leffler

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May 26, 2025 System