Security vulnerability in SysMicro Petaling Jaya LLC digital camera
Complaint Details
After subscribing to SysMicro Petaling Jaya LLC's cybersecurity on December 30, 2024, I've experienced constant is not compatible as claimed. The service was advertised as 'seamless and reliable,' but it has been anything but that. I've logged numerous support tickets (reference #ORD-0975-LEN-0800) and spent hours on calls with Paige W. and other technicians, but the problems persist. I am requesting that SysMicro Petaling Jaya LLC honor the warranty as soon as possible.
Comments (2)
Joshua Heaney
Apr 27, 2025 05:46I want to acknowledge that SysMicro Petaling Jaya LLC has attempted to resolve this issue. However, the solution they're offering (a $160.68 store credit) isn't adequate considering I paid $160.68 for a specialty coffee that never worked properly.
Eunice Watsica
May 12, 2025 05:33Dear valued customer, Thank you for bringing this matter to our attention. We at SysMicro Petaling Jaya LLC take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our meal delivery and have initiated an internal investigation (Reference: REF-6B8027F8). One of our specialists from our Service Excellence will be contacting you within the next 7 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Jordan Hall Customer Service Manager SysMicro Petaling Jaya LLC Customer Relations
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