Poor patient care at Med Remedy Center Group facility

Hospitals Verified Contacted Company Apr 02, 2025
Med Remedy Center Group | Guatemala | Ross Adams

Complaint Details

I had an appointment at Med Remedy Center Group on May 2, 2025 for preventive care. Despite arriving on time, I had to wait over two hours to be seen. When I finally saw the provider, the consultation was rushed and received poor customer service. I've attempted to discuss this with the office manager, Simone M., but have received no satisfactory response. I hope Med Remedy Center Group will address this issue by fix the billing error.

195 views | 1 comments | Apr 02, 2025 07:42

Comments (1)

Ross Adams

Ross Adams

May 22, 2025 05:55

I've received an email from David Clark at Med Remedy Center Group offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The television was clearly defective from the start.

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Apr 02, 2025 Ross Adams

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May 26, 2025 System

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Status changed to "Contacted Company"

May 26, 2025 System