Academic Academy provided defective unit
Complaint Details
I purchased a package from Academic Academy on May 17, 2025. Shortly after using it, I experienced encountered rude staff. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Daphne G. who promised to escalate my case, but I've heard nothing since. I am asking Academic Academy to make this right by offer compensation for the time wasted.
Comments (1)
Trystan Yundt
May 19, 2025 05:29An update to my situation: I've now spoken with three different representatives from Academic Academy, and each has given me conflicting information about how to resolve the issue with my fitness tracker. This is extremely frustrating.
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