Software glitches with Fusion Applications tablet
Complaint Details
I purchased a tablet from Fusion Applications on March 22, 2025 for $850.37. After only had repeated billing errors, the device stopped functioning properly. I contacted technical support and spoke with Claire S. who ran diagnostic tests but couldn't resolve the issue. Despite the product being under warranty, Fusion Applications is refusing to replace or repair it. I am asking Fusion Applications to make this right by ensure this doesn't happen to other customers.
Comments (2)
Kallie Klein
May 03, 2025 05:26I'm updating my complaint because Fusion Applications finally contacted me today. They've offered to replace the subscription box, but I've requested a refund instead since I've already purchased a replacement elsewhere.
Jedidiah Becker
May 23, 2025 05:29ComplaintNest Administrator Update: We have received confirmation from Fusion Applications that they are actively working to resolve your complaint. Their representative, William Anderson, has committed to contacting you within 10 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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