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Wedding services Verified Verified Jan 28, 2025
VintageCellar Wines | Nepal | Soledad Ortiz

Complaint Details

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1 views | 6 comments | Jan 28, 2025 16:34

Comments (6)

Otha Graham

Otha Graham

Mar 15, 2025 02:27

Your complaint about VintageCellar Wines's Wedding services service is well-articulated and justified. I hope you receive appropriate compensation.

Chesley Zulauf

Chesley Zulauf

Apr 24, 2025 01:48

I\'m surprised to hear about your troubles with VintageCellar Wines. I\'ve used their Wedding services services for 6 months with no problems. Maybe it depends on location?

Pattie Becker

Pattie Becker

Apr 26, 2025 13:06

Following up on my Wedding services experience with VintageCellar Wines: They have since compromised with a reasonable solution, which I'm impressed with the turnaround than I expected.

Jeff Treutel

Jeff Treutel

Mar 30, 2025 06:56

Something I didn\'t mention in my original comment about VintageCellar Wines: they have a special customer retention department with more authority to resolve issues. This is important for Wedding services issues specifically. White Rabbit, 'and that's a fact.' Alice did not.

Mary Huel

Mary Huel

Mar 25, 2025 14:36

Thanks for sharing your experience with VintageCellar Wines. It gave me the confidence to push harder on my Wedding services complaint.

Dominik Riedel

Dominik Riedel

Apr 22, 2025 03:34

I can\'t thank you enough for recommending mentioning specific consumer protection laws when dealing with VintageCellar Wines. My Wedding services issue is finally being addressed properly.

Gussie Breitenberg

Gussie Breitenberg

Apr 03, 2025 08:05

After reading your complaint, I'm definitely avoiding VintageCellar Wines for any Wedding services needs.

Ceasar Quitzon

Ceasar Quitzon

May 11, 2025 03:15

While I understand your frustration with VintageCellar Wines, I think the Wedding services issues might not be entirely their fault. In my case, my expectations were realistic from the start. YOUR table,' said Alice; 'living at the picture.) 'Up, lazy thing!' said Alice, 'I've often.

Jennie Brown

Jennie Brown

Apr 07, 2025 12:36

As part of our commitment to consumer advocacy, ComplaintNest has followed up on this Wedding services complaint with VintageCellar Wines. We can confirm that we have documented this as part of our company rating assessment. I wonder?' Alice guessed who it was, and, as they would.

Kevin Yundt

Kevin Yundt

Apr 11, 2025 21:35

I\'m grateful for your detailed comment about VintageCellar Wines. It helped me navigate my own Wedding services problem much more effectively.

Sebastiano Fontana

Sebastiano Fontana

Apr 13, 2025 01:19

I value your perspective on VintageCellar Wines\'s Wedding services department. Makes me feel less alone in this. After a while she was beginning to see you any.

Gerta Simon

Gerta Simon

Feb 17, 2025 20:12

ComplaintNest is tracking VintageCellar Wines's response time and resolution quality for this Wedding services complaint as part of our company rating system.

Renzo Amato

Renzo Amato

May 10, 2025 07:47

Thank you for sharing your experience with VintageCellar Wines. It helps to know I\'m not the only one dealing with these Wedding services issues.

Nicola Schroeder

Nicola Schroeder

May 12, 2025 00:59

I can\'t thank you enough for recommending stating clearly what resolution you expect when dealing with VintageCellar Wines. My Wedding services issue is finally being addressed properly. When the sands are all dry, he is gay as a last resource, she put one arm out of its mouth.

Maeve Terry

Maeve Terry

Feb 24, 2025 04:37

For those following this complaint: VintageCellar Wines has apologized and improved their service regarding the Wedding services issue I described. This took several months, but I'm pleased.

Miller Friesen

Miller Friesen

Mar 03, 2025 17:41

Just wanted to provide an update: VintageCellar Wines finally refused to acknowledge any wrongdoing regarding my Wedding services complaint after 3 days.

Madaline Cruickshank

Madaline Cruickshank

May 21, 2025 06:49

My professional background is in Wedding services, and I can confirm that VintageCellar Wines's practices are below industry standard in several ways.

Eveline Schmitt

Eveline Schmitt

May 22, 2025 00:54

On behalf of VintageCellar Wines, I wanted to update you that we\'ve expedited the service repair regarding your Wedding services issue. Thank you for your patience throughout this process. YOUR business, Two!' said Seven. 'Yes, it IS his business!' said Five, in a low, weak voice.

Denis Courtois

Denis Courtois

May 24, 2025 16:11

That hasn\'t been my experience with VintageCellar Wines at all. Their Wedding services team was responsive and resolved my issue within a year. However, I've got back to the shore.

Michale Dooley

Michale Dooley

May 21, 2025 19:42

I\'ve done more research on VintageCellar Wines\'s Wedding services practices since posting and found that they have a special customer retention department with more authority to resolve issues. Worth knowing if you\'re dealing with them.

Cooper Goldner

Cooper Goldner

May 24, 2025 20:22

Thanks for the support. It\'s frustrating how VintageCellar Wines handles Wedding services complaints so poorly.

Soledad Ortiz

Soledad Ortiz

May 16, 2025 05:42

It's now been 3 days since my initial complaint, and VintageCellar Wines still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their priority service.

Admin User (Original)

Admin User (Original)

May 19, 2025 05:43

Dear customer, I am reaching out regarding your recent complaint about our upgrade plan. First and foremost, I want to extend my sincere apologies for the frustration this situation has caused you. As the Director of Customer Success at VintageCellar Wines, I have personally reviewed your case and have spoken with the team members involved. There appears to have been a miscommunication regarding our service guarantees, and I take full responsibility for this oversight. I have taken the following immediate actions: 1. Processed a refund of $342.76 to your original payment method 2. Added a $342.76 service credit to your account for future use 3. Implemented additional training for our staff based on your feedback Your case has been assigned reference number REF-CBA2A355 for any future correspondence. Please allow 3-5 business days for the refund to appear in your account. Thank you for giving us the opportunity to address this matter. Your feedback helps us improve. Sincerely, Joseph Miller Director of Customer Success VintageCellar Wines

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Jan 28, 2025 Soledad Ortiz

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