Loan application improperly handled by Asset Solutions
Complaint Details
I applied for a retirement account with Asset Solutions on March 8, 2025 and was assured by Bud S. that I was approved. I planned my finances accordingly, but after received incorrect information, I was suddenly informed that my application was denied. This has caused significant financial hardship and embarrassment. I would like Asset Solutions to train their staff to be more professional.
Comments (2)
Carolyn Kautzer
Apr 28, 2025 05:13I want to acknowledge that Asset Solutions has attempted to resolve this issue. However, the solution they're offering (a $440.75 store credit) isn't adequate considering I paid $440.75 for a smartwatch that never worked properly.
Henrik Fritsch
May 19, 2025 05:25ComplaintNest Administrator Alert: We have noticed that Asset Solutions has not yet responded to your complaint about their consultation service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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