Hidden fees discovered from Accommodations Resorts

Travel & Vacations Verified Verified Jan 07, 2025
Accommodations Resorts | United Arab Emirates | Roma Gottlieb

Complaint Details

I'm writing to complain about the warranty service I received from Accommodations Resorts. After paying $985.73 for system, I found that it experienced long delays. I've tried resolving this with your customer service team multiple times, including speaking with Tom F., but have not received a satisfactory resolution. I would like Accommodations Resorts to ensure this doesn't happen to other customers.

358 views | 2 comments | Jan 07, 2025 15:34

Comments (2)

Roma Gottlieb

Roma Gottlieb

Apr 29, 2025 05:29

Thank you for your response, but I'm still not satisfied with the resolution offered. The $380.24 refund only covers part of what I paid for the extended warranty, and I've had to spend additional money to fix the issues caused.

Clement Doyle

Clement Doyle

May 11, 2025 05:45

Dear valued customer, Thank you for bringing your concerns about our athletic shoes to our attention. We at Accommodations Resorts are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 19, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective athletic shoes 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary athletic shoes accessory kit valued at $381.65 Please contact our dedicated resolution team at support@Accommodations Resorts.com with your preferred delivery date and time, referencing case number REF-84FEC9A8. We truly value your business and appreciate the opportunity to make this right. Best regards, Sarah King Customer Retention Director Accommodations Resorts

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Jan 07, 2025 Roma Gottlieb

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