Billing dispute with Unified Components Manufacturing

I appreciate Unified Components Manufacturing reaching out, but the solution provided doesn't address my original concern. The replacement headphones has the same defect as the original one I complained about.

Dear valued customer, Thank you for bringing your concerns about our laptop to our attention. We at Unified Components Manufacturing are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 11, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective laptop 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary laptop accessory kit valued at $270.62 Please contact our dedicated resolution team at support@Unified Components Manufacturing.com with your preferred delivery date and time, referencing case number REF-1980FA3B. We truly value your business and appreciate the opportunity to make this right. Best regards, Robert Wilson Executive Customer Care Director Unified Components Manufacturing