Unresolved issue with Palace at Comfort system
Complaint Details
I have been a loyal customer of Palace at Comfort for several years. However, my recent experience has been extremely disappointing. I ordered equipment (order #ORD-1049-SGM-1644) on February 17, 2025, and have encountered experienced website errors. Despite multiple calls to customer service, no one has been able to help me. I am requesting that Palace at Comfort resolve the technical issues as soon as possible.
Comments (1)
Mittie Langworth
May 10, 2025 05:15The situation with Palace at Comfort has gotten worse. Now they're claiming I never purchased the maintenance contract, despite me providing the receipt and reference number REF-D16A974D multiple times.
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