Investment misrepresentation by Money International Enterprises advisor
Complaint Details
I applied for a checking account with Money International Enterprises on December 10, 2024 and was assured by Elza H. that I was approved. I planned my finances accordingly, but after couldn't access my account, I was suddenly informed that my application was denied. This has caused significant financial hardship and embarrassment. I am asking Money International Enterprises to make this right by train their staff to be more professional.
Comments (2)
Drake Ziemann
May 05, 2025 05:34An update to my situation: I've now spoken with three different representatives from Money International Enterprises, and each has given me conflicting information about how to resolve the issue with my smartphone. This is extremely frustrating.
Claudine Navarro
May 26, 2025 05:22Dear valued customer, Thank you for bringing this matter to our attention. We at Money International Enterprises take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our camera and have initiated an internal investigation (Reference: REF-C2ED25E9). One of our specialists from our Customer Advocacy will be contacting you within the next 9 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Avery Robinson Senior Customer Representative Money International Enterprises Customer Relations
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