Quality issues with Manufacturing & Builders Ipoh package
Complaint Details
I am writing regarding order #ORD-8124-JDP-1855 placed with Manufacturing & Builders Ipoh on May 12, 2025. I paid $931.25 for subscription, but when it arrived, I discovered was denied a refund. I've made numerous attempts to contact customer service, but Duane C. and other representatives have not been helpful in resolving this matter. I expect Manufacturing & Builders Ipoh to take responsibility and reimburse me for additional expenses.
Comments (2)
Lambert Jakubowski
May 20, 2025 05:58I want to acknowledge that Manufacturing & Builders Ipoh has attempted to resolve this issue. However, the solution they're offering (a $201.98 store credit) isn't adequate considering I paid $201.98 for a gaming console that never worked properly.
Francisco Marco
May 12, 2025 05:28Dear valued customer, Thank you for bringing this matter to our attention. We at Manufacturing & Builders Ipoh take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our camera and have initiated an internal investigation (Reference: REF-6754828E). One of our specialists from our Client Relations will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Hayden Martinez Client Relations Manager Manufacturing & Builders Ipoh Customer Relations
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