Billing dispute with Mega Materials Incorporated
Complaint Details
I'm writing to complain about the maintenance plan I received from Mega Materials Incorporated. After paying $158.5 for equipment, I found that it experienced website errors. I've tried resolving this with your customer service team multiple times, including speaking with Conor K., but have not received a satisfactory resolution. I would like Mega Materials Incorporated to extend my warranty period.
Comments (1)
Nina Fahey
May 24, 2025 05:37I'm updating my complaint because Mega Materials Incorporated finally contacted me today. They've offered to replace the headphones, but I've requested a refund instead since I've already purchased a replacement elsewhere.
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