Security concern with Construction Professionals Ltd. service
Complaint Details
I want to report a serious concern with Construction Professionals Ltd.'s device that I purchased on December 29, 2024 from your Langworthville, Pennsylvania store. The product has was sold expired products despite being advertised as high quality. I've contacted customer service three times and spoken to Maritza J., but my issue remains unresolved. I expect Construction Professionals Ltd. to take responsibility and ensure this doesn't happen to other customers.
Comments (2)
Chandler Hand
May 03, 2025 05:50I appreciate Construction Professionals Ltd. reaching out, but the solution provided doesn't address my original concern. The replacement wireless speaker has the same defect as the original one I complained about.
Montana Yundt
May 20, 2025 05:30Dear valued customer, Thank you for bringing this matter to our attention. We at Construction Professionals Ltd. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our wireless speaker and have initiated an internal investigation (Reference: REF-DB759470). One of our specialists from our Support Operations will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Barbara Davis Senior Customer Representative Construction Professionals Ltd. Customer Relations
Complaint Status
Under ReviewAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Under Review"