Hidden fees discovered in Fund of Prime Corp. statement
Complaint Details
I've been a customer of Fund of Prime Corp. for many years with a mortgage product account. On May 1, 2025, I noticed was overcharged for basic service on my statement. When I contacted customer service, Amparo R. was unable to explain these charges and refused to remove them despite them being clearly erroneous. I hope Fund of Prime Corp. will address this issue by compensate me for the inconvenience.
Comments (1)

Shaina Olson
May 02, 2025 05:21I wanted to update this complaint to mention that a representative from Fund of Prime Corp. called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
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