Account closure without notice by Secure Trust Management Ltd.

I discovered unauthorized charges totaling $192.45 on my Secure Trust Management Ltd. account on March 12, 2025. I immediately reported this to your fraud department and spoke with Rebeca C. who opened case #ORD-3295-JUA-3145. It's been 30 days, and despite being told the investigation would take 7-10 business days, my account has not been credited and I've received no updates. I am asking Secure Trust Management Ltd. to make this right by deliver the missing items.

I discovered unauthorized charges totaling $192.45 on my Secure Trust Management Ltd. account on March 12, 2025. I immediately reported this to your fraud department and spoke with Rebeca C. who opened case #ORD-3295-JUA-3145. It's been 30 days, and despite being told the investigation would take 7-10 business days, my account has not been credited and I've received no updates. I am asking Secure Trust Management Ltd. to make this right by deliver the missing items.