Hidden fees discovered in Wealth of Prime statement

I discovered unauthorized charges totaling $337.58 on my Wealth of Prime account on February 4, 2025. I immediately reported this to your fraud department and spoke with Kristoffer D. who opened case #ORD-4396-QDI-6827. It's been 30 days, and despite being told the investigation would take 7-10 business days, my account has not been credited and I've received no updates. I would like Wealth of Prime to compensate me for the inconvenience.

I discovered unauthorized charges totaling $337.58 on my Wealth of Prime account on February 4, 2025. I immediately reported this to your fraud department and spoke with Kristoffer D. who opened case #ORD-4396-QDI-6827. It's been 30 days, and despite being told the investigation would take 7-10 business days, my account has not been credited and I've received no updates. I would like Wealth of Prime to compensate me for the inconvenience.